If the house purchase falls through, you must return the funds within 10 working days of the house purchase falling through and the amount withdrawn will be paid back into your client’s account. If the first house purchase withdrawal closed the account, it’ll be reopened when the funds are returned, but your client’s membership will not be backdated (if this was the only Bath Building Society account that was held). If you return less than the amount withdrawn or don’t return the funds, your client will be charged a 25% government withdrawal charge on the shortfall amount. Please complete the Home Progress Declaration to begin this process (link to PDFs on our documents page)
If you need to request an extension to the 90 days, please contact us as soon as possible via email at savings@bibs.co.uk completing the Home Progress Declaration to begin this process (link to PDFs on our documents page)