Legal & Risk
General
The services referred to on this website are only available to residents in England, Wales and Scotland and are not an invitation or offer to sell mortgages, savings or investment products or any other services outside these areas.
The information provided does not constitute financial or other professional advice. If you want to take up any services, please seek further information from Bath Building Society, a Mortgage Broker or an Independent Financial Adviser. All the products and services described are subject to availability and may be withdrawn and the terms and conditions may be varied, at any time without notice.
While every care is taken to ensure that the information provided is correct, no warranty is given as to its accuracy. Bath Building Society will not accept any liability for any losses or damages whatsoever from use or inability to use this site or from any error or omission in information.
Data Protection
You have a right of access under General Data Protection Regulations to personal information held by us. Please contact our Head Office if you require details. All your personal information will be treated as private and confidential and none of these details will be disclosed to anyone with the exception of cases permitted by law.
You will find our Privacy Notices here.
Branch Accessibility
Disabled access is available at our Head Office and Oldfield Park branch. Read more about our Accessibility and Specialist support services here.
Cookies
A cookie is a small piece of data sent by our computer to yours so that information can be recalled. A cookie is stored by your web browser in a text file on your computer with the word ‘cookie’ in its name. Each time your web browser requests a page from our web server, the cookie’s message is sent back. Only Bath Building Society’s web server may read the contents of a cookie you accept from us.
When we use a cookie for this purpose, we do not record any information that will uniquely identify you. We put together the information from a very large number of users of our website to give us an overall picture of how people visit our site.
We use a third party to enable Bath Building Society to monitor and analyse traffic to, from and within our website. Cookies are used as part of this process. Again no information will be recorded that uniquely identifies you. You may choose to set your browser to not accept any cookies. Please be aware that in doing this, none of the Bath Online services will be available.
For more information about cookies, please visit this website http://www.aboutcookies.org
About this site
Documents on this site can be downloaded using Acrobat Reader software.
Acrobat Reader software
If you do not wish to download Adobe Acrobat Reader, or for some reason your system will not open these documents, please contact us with your request and we will post the appropriate documents as soon as possible. Please remember to clearly state your name, address and postcode.
This site is available to persons aged 18 and over
This website should not be accessed from outside the UK. The information on this site does not constitute an offer of any sort. English law governs this site at all times and in the event of any dispute the matter will be settled in an English court. Copies of the Society Rules are available on request by writing to our Head Office or calling into a branch or agency.
Copyright
Any rights to information on this site belong to Bath Building Society. Material can only be downloaded or otherwise dealt with for personal use.
Viruses
The Society is unable to warrant that this site is virus free and will not be responsible for any technical problems arising from the use of this site.
Financial Services
Bath Investment & Building Society is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority, Registration Number 206026.
Financial Services Compensation Scheme
Bath Building Society is a participant in the Financial Services Compensation Scheme established under the Financial Services and Markets Act 2000.
For further information about the scheme, including eligibility and details on how to claim visit the FSCS http://www.fscs.org.uk
Complaints
The Society has a complaints handling procedure and complaints we cannot settle may be referred to the Financial Ombudsman Service (FOS). The FOS was set up by Parliament to resolve individual complaints between consumers and financial service businesses, and is free to consumers. More information can be found on the website – www.financial-ombudsman.org.uk
Please read our formal complaints process, or request a copy from our customer service team.
We are a member of the Building Societies Association.
These terms shall be governed by English law and the language we will use in our communications will be English.
Your home may be repossessed if you do not keep up repayments on your mortgage. Think carefully before securing other debts against your home.
