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Contact the Intermediary team

Our Business Development Managers are always available to discuss your client’s individual circumstances during office hours, Monday to Friday 9am – 5pm. Once your Intermediary contact has confirmed the case has been passed to the Operations team for processing, you can contact our Mortgage Operations team for an update via Live Chat or telephone, choosing the ‘Case Updates’ option.

If you are a Solicitor looking to request a redemption statement or you have a mortgage offer query, please call or email us via the link below.

How To Submit A Case

Follow our step by step guide

Visit

Live Chat

Talk to us

Live Chat

New enquiries

01225 475729

Call us

Case updates

01225 475719

Call us

Are you a Solicitor?

Call the Mortgage Operations team on 01225 475719

Or email

Professional Intermediaries only

This section is for use by professional Intermediaries only.
If you are a customer, please visit our Mortgages section.

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