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Contact the Intermediary team

Our Business Development Managers are always available to discuss your client’s individual circumstances during office hours, Monday to Friday 9am – 5pm. Once your Intermediary contact has confirmed the case has been passed to the Operations team for processing, you can contact our Mortgage Operations team for an update via Live Chat or telephone, choosing the ‘Case Updates’ option.

If you are a Solicitor looking to request a redemption statement or you have a mortgage offer query, please call or email us via the link below.

Mortgage products withdrawal

Our mortgage products are temporarily unavailable as we manage our current application volume while maintaining service standards. We’ll reintroduce our full range once we’ve caught up with existing applications, please check back for updates.​​​​​​​​​​​​ We apologise for any inconvenience caused.

Please note our SVR will decrease by 0.2% to 7.59% from 1st June.



Professional Intermediaries

This section is for use by professional Intermediaries only.
If you are a customer, please visit out Mortgages section.