Skip to content Sitemap
Milsom Street in Bath

Being a Member

Building Societies are different to banks. As a Building Society, we’re a mutual organisation, which means you’re more than just a customer. We don’t have shareholders, we are owned by our Members, so when you open a savings account or take out a mortgage with us, you become a Member of Bath Building Society. And because Building Societies don’t have to pay shareholder dividends, we are able to reinvest profits to benefit Members. From investment in local community projects to improving the products and services we offer, as well as great personal service in our Branches, online or over the phone.

We want to make it as simple as we can for you to learn about the things that are important to you and have a say in the future of the Society.

Customer feedback

Read what our members say about Bath Building Society on the review platform, Smart Money People

Join our online Member Panel

Join our online Member Panel to be among the first to hear about change projects, new products and community initiatives and provide valuable feedback.

Sign up today
People sat at chairs and tables on a street in Bath

Sign up to Member Forum

Sign up to be invited to our next Member Forum in Bath where you can meet our CEO, Richard Ingle, to learn more about the direction your Society is moving in and ask any questions you might have.

Sign up today
Colleagues talking

Member support

Here you will find other ways we can help you including useful information, support and frequently asked questions.

Member support

Accessibility & Specialist Support

All our customers deserve the same excellent, personalised service, so we are committed to offering accessibility support for those who need it.

More about specialist support
People walking in Bath

Have your say

This is your opportunity to help us shape the future of your Society by sharing your thoughts about our products, services and community work.

Have your say